Terms & Conditions

These Terms and Conditions (“Terms”) govern your access to or use of the Beauty Health Index mobile application, website or related services (collectively, the “Services”), operated by Beauty Health Index (“BHI”, “we”, “us”, “our”).

By creating an account, accessing or using the Services, you acknowledge that you have read, understood or agree to be legally bound by these Terms. If you do not agree, you must not access or use the Services.

The Services are available only to individuals who are at least eighteen (18) years of age with full legal capacity to enter into binding agreements. By using the Services, you represent or warrant that you meet these requirements.

BHI reserves the right to suspend or terminate accounts that violate age or eligibility requirements.

BHI provides a biometric wellness platform designed to measure, quantify or track facial aesthetic health through the Beauty Health Index (“BHI Score”) or related metrics.

The Services are provided solely for informational, wellness, self monitoring or research oriented purposes. They do not constitute medical advice, medical diagnosis, cosmetic advice, clinical evaluation or treatment recommendations.

BHI is not a medical device under Regulation (EU) 2017/745 (MDR), U.S. FDA regulations or any equivalent regulatory framework. It is not intended to replace consultation with qualified healthcare or aesthetic professionals.

The BHI Score, reports, insights, recommendations or any other outputs generated by the Services are inherently variable. They depend on multiple factors, including measurement conditions, user inputs or algorithmic models.

BHI makes no representations, warranties or guarantees regarding aesthetic outcomes, health improvements, treatment efficacy or cosmetic results. Use of the Services does not guarantee improvement in appearance, health or any specific outcome.

Users remain solely responsible for any decisions made based on information provided by the Services.

Users are responsible for maintaining the confidentiality of their account credentials. They are responsible for all activities conducted through their account.

Users agree to provide accurate, current or complete information. They agree to update such information as necessary. BHI is not responsible for errors, inaccuracies or outcomes resulting from incorrect or incomplete user provided data.

Users may capture facial scans or input information through the Services. By submitting such content, users represent that they have the legal right to do so. They confirm that the content does not violate any applicable laws or third party rights.

Users retain ownership of their personal data. Users grant BHI a limited, non exclusive, revocable license to process submitted content solely for the purposes of providing the Services, in accordance with the Privacy Policy.

Certain features of the Services require payment of subscription fees or one time charges. Pricing, billing cycles, renewal terms or available plans are disclosed at the point of purchase.

Subscriptions automatically renew unless canceled in accordance with the applicable platform policies. Refunds, cancellations or billing disputes are governed by applicable law as well as the policies of the platform through which payment is made.

BHI reserves the right to modify pricing or subscription structures with reasonable notice.

Users may choose to share certain data with clinics or professionals through explicit consent mechanisms. Such sharing is initiated by the user. It is limited to the scope of consent granted. Once data is shared, clinics act as independent data controllers. BHI bears no responsibility for third party data processing practices or compliance.

Users may revoke consent at any time.

All intellectual property rights in or to the Services, including but not limited to the Beauty Health Index name, trademarks, logos, software, algorithms, scoring systems, reports or content, are owned by or licensed to BHI.

Nothing in these Terms grants users any ownership or license rights in BHI intellectual property, except for the limited right to use the Services in accordance with these Terms.

The Beauty Health Index, the BHI Score or any claims such as “+XBHI” or “BHI validated improvement” constitute protected proprietary standards.

Unauthorized use, representation, certification, benchmarking or public claims referencing BHI without a written agreement with BHI are strictly prohibited.

BHI reserves the right to audit, enforce or take legal action against unauthorized or misleading use of BHI related claims.

Users may not:

• reverse engineer, decompile or attempt to extract algorithms or models;
• use the Services to train competing systems or models;
• scrape, harvest or aggregate data from the Services;
• misrepresent BHI outputs or make unauthorized claims;
• use the Services for unlawful, deceptive or harmful purposes.

BHI reserves the right to suspend or terminate access for prohibited conduct.

The Services are provided on an “as is” or “as available” basis. BHI does not guarantee uninterrupted or error free operation.

BHI may modify, suspend or discontinue any part of the Services at any time without liability.

To the maximum extent permitted by law, BHI shall not be liable for any indirect, incidental, consequential, special or punitive damages, including loss of profits, data, goodwill or anticipated benefits, arising out of or related to use of the Services.

BHI’s total liability shall not exceed the amounts paid by the user to BHI in the twelve (12) months preceding the event giving rise to the claim.

Users agree to indemnify or hold harmless BHI, its officers, directors, employees or partners from any claims, damages, liabilities, costs or expenses arising from misuse of the Services, violation of these Terms or infringement of third party rights.

BHI may suspend or terminate access to the Services at any time for violation of these Terms, legal requirements or platform integrity concerns.

Upon termination, all rights granted to the user cease immediately.

These Terms or any dispute, claim or controversy arising out of or in connection with the Services, their interpretation, validity, enforcement or termination shall be governed by or construed in accordance with the laws of the Hellenic Republic (Greece) as well as applicable European Union law, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or the use of the Services shall be subject to the exclusive jurisdiction of the competent courts of Athens, Greece.

Prior to initiating judicial proceedings, the parties shall make reasonable efforts to resolve any dispute amicably.

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force or effect.

BHI reserves the right to modify these Terms at any time. Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

Legal inquiries may be directed to info@beautyhealthindex.com.