Terms & Conditions

These Terms and Conditions ("Terms") govern your access to and use of the Beauty Health Index mobile application, website, and related services (collectively, the "Services"), operated by Beauty Health Index ("BHI", "we", "us", "our").

By creating an account, accessing, or using the Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, you must not access or use the Services.

Currently, the Services are available to users of any age. There is no age gate at signup.

BHI intends to restrict the Services to individuals who are at least eighteen (18) years of age and may implement age verification in the future. In the future, BHI may require you to represent and warrant that you are at least eighteen (18) years old and have full legal capacity to enter into binding agreements.

If BHI implements an age restriction and identifies an account belonging to a person under eighteen (18), BHI may suspend or terminate that account and delete associated data, subject to legal retention obligations.

BHI provides a biometric wellness platform designed to measure, quantify, and track facial aesthetic health through the Beauty Health Index ("BHI Score") and related metrics.

The Services are provided solely for informational, wellness, and self-monitoring purposes. They do not constitute medical advice, medical diagnosis, cosmetic advice, clinical evaluation, or treatment recommendations.

BHI is not a medical device and is not intended to replace consultation with qualified healthcare or aesthetic professionals.

The BHI Score, reports, insights, recommendations, or any other outputs generated by the Services are inherently variable and depend on multiple factors, including measurement conditions, user inputs, and algorithmic models.

BHI makes no representations, warranties, or guarantees regarding aesthetic outcomes, health improvements, treatment efficacy, or cosmetic results.

Users remain solely responsible for any decisions made based on information provided by the Services.

Users are responsible for maintaining the confidentiality of their account credentials and for all activities conducted through their account.

Users agree to provide accurate, current, and complete information during registration and to update such information as necessary. BHI is not responsible for errors, inaccuracies, or outcomes resulting from incorrect or incomplete user-provided data.

Biometric Data Consent

Before capturing your first facial scan, BHI presents an in-App consent disclosure: "I consent to processing my biometric data (facial scans). BHI processes this data only to provide the Services."

You are asked to provide affirmative consent. Consent status is stored on your account. You may withdraw consent at any time through Settings or by contacting support@beautyhealthindex.com. Withdrawal of consent does not affect processing carried out prior to withdrawal but will make biometric-dependent features unavailable.

Scan data is retained and deleted according to the Privacy Policy (60-day automatic deletion or user deletion, whichever is sooner).

Health and Wearable Data

By connecting wearable services (WHOOP, Apple Health) or using features like the Daily Journal, you consent to BHI's collection and processing of that health data, as described in the Privacy Policy.

You may withdraw consent by:

• Disconnecting WHOOP in Settings
• Deleting your account

Withdrawal of Consent

You may withdraw consent for any data processing at any time by contacting support@beautyhealthindex.com.

Users may capture facial scans and input information through the Services. By submitting such content, users represent that they have the legal right to do so and that the content does not violate any applicable laws or third-party rights.

Users retain ownership of their personal data and scan data. However, users grant BHI a limited, non-exclusive, revocable license to process submitted content solely for the purposes of providing the Services, in accordance with the Privacy Policy.

The Services are currently offered free of charge. There are no paid features, subscriptions, or payment processing mechanisms.

BHI may, at any time and in its sole discretion, introduce fees, subscriptions, or other paid features. If we do, we will provide notice and present the applicable pricing, billing, and cancellation terms before you incur any charge.

BHI may use AppsFlyer to facilitate referral tracking. Users who share a referral code may receive a free Insight Card when another user downloads the App and completes a facial scan using that referral code. Referral rewards do not provide free scans or guarantee access to any other features or benefits. BHI reserves the right to modify or discontinue referral rewards at any time.

The Services include an in-App community feature ("Room") where users can create profiles, follow other users, view a community feed, post photographs and captions, and react to and comment on other users' posts (e.g., likes, reactions, comments).

Visibility: Content you post to the Room is visible to other BHI users. Your username, profile photo, and BHI Score (if shared) are visible to other community members.

User responsibility: You are solely responsible for User Content you post and for ensuring compliance with these Terms and applicable law. BHI does not pre-screen, endorse, or approve User Content.

License: By posting content to the Room, you grant BHI a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, and distribute that User Content for the purpose of operating the Room feature. This license ends when you delete the content or your account.

You may delete individual posts at any time, and they will no longer be visible to other users (except to the extent already copied or archived by others).

The Services may integrate with third-party services, including cloud hosting, artificial-intelligence processing, communication platforms, sign-in services (Google, Apple), wearable and health integrations (WHOOP, Apple Health), and product databases (Open Beauty Facts, Open-Meteo).

Each Third-Party Service is governed by that provider's own terms of service and privacy policy. By choosing to connect or use a Third-Party Service through the Services, you agree to be bound by that provider's terms and privacy policy.

BHI does not operate, control, or endorse any Third-Party Service and is not responsible or liable for the availability, accuracy, content, practices, or security of any Third-Party Service.

All intellectual property rights in and to the Services, including the Beauty Health Index name, trademarks, logos, software, algorithms, scoring systems, reports, and content, are owned by or licensed to BHI.

Nothing in these Terms grants you any ownership or license rights in BHI intellectual property, except for the limited right to use the Services in accordance with these Terms.

You may not reverse-engineer, decompile, scrape, or attempt to extract algorithms or models from the Services.

Users may not:

• Reverse engineer, decompile, or attempt to extract algorithms or models
• Use the Services to train, fine-tune, or improve competing systems
• Scrape, harvest, or aggregate data from the Services
• Misrepresent BHI outputs or make unauthorized claims
• Use the Services for unlawful, deceptive, or harmful purposes
• Impersonate BHI or other users
• Harass, bully, threaten, or defame others

BHI reserves the right to suspend or terminate access for prohibited conduct.

The Services are provided on an "as is" and "as available" basis without warranties of any kind. BHI does not guarantee uninterrupted or error-free operation.

BHI may modify, suspend, or discontinue any part of the Services at any time without liability.

YOUR USE OF THE SERVICES IS AT YOUR OWN RISK. THE SERVICES, THEIR CONTENT, AND ANY ITEMS OBTAINED THROUGH THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

NEITHER BHI NOR ANYONE ASSOCIATED WITH BHI MAKES ANY WARRANTY OR REPRESENTATION AS TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES, OR THAT THE BHI SCORE OR ANY OTHER OUTPUT WILL BE ACCURATE OR RELIABLE.

TO THE FULLEST EXTENT PERMITTED BY LAW, BHI DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE.

TO THE FULLEST EXTENT PERMITTED BY LAW, BHI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR ANTICIPATED BENEFITS, ARISING OUT OF OR RELATED TO USE OF THE SERVICES.

BHI's TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO BHI IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

You agree to indemnify and hold harmless BHI, its officers, directors, employees, and partners from any claims, damages, liabilities, costs, or expenses arising from:

• Misuse of the Services
• Violation of these Terms
• Infringement of third-party rights
• User Content you post or share

BHI may suspend or terminate access to the Services at any time for:

• Violation of these Terms
• Legal requirements
• Platform integrity concerns
• Age or eligibility violations

Upon termination, all rights granted to you cease immediately.

These Terms and any dispute, claim, or controversy arising out of or in connection with the Services are governed by and construed in accordance with the laws of the Hellenic Republic (Greece) and applicable European Union law.

Any dispute shall be subject to the exclusive jurisdiction of the competent courts of Athens, Greece.

Prior to initiating legal proceedings, the parties agree to make reasonable efforts to resolve disputes amicably.

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

BHI reserves the right to modify these Terms at any time. Material changes will be communicated to you. Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

Legal inquiries may be directed to:

support@beautyhealthindex.com