Support

We're here to help.

Questions about the BHI app, your scans, your account or a bug you found? Our team reads every message.

Email support

The fastest way to reach us. We reply within 1 to 2 business days.

support@beautyhealthindex.com

Common questions

Most answers about scans, accuracy and privacy live on our FAQ.

Read the FAQ →

Privacy & data

Your facial scan data is used only to generate your BHI Score, stored securely for up to 60 days, and never sold or used for advertising. Learn how we handle data.

Privacy policy →

When emailing about a bug, please include your device model, iOS version and a short description of what happened. It helps us fix things faster.